Terms & Conditions
- General
The details provided are all stored in an encrypted format. We have the right to cancel the orders under any circumstances. You agree not to produce duplicate details on placing the order.
- Services
City Girls is an online retailer of textile products. Membership allows customers to purchase a variety of products. Upon placing the order on our website we ship the product to you and entitle you to its payment for the service.
- Products
The images of the product shown on the website are for illustrative purposes only. The color of the products may vary slightly as per the customer’s respective screen resolution. In-case of such color issues on the product, there will not be any replacement or refund under any circumstances. However, if the product is damaged or faulty on our end then the customer can proceed with the return request.
- Pricing Information
We ensure that the correct details of the price of the product are displayed on the website. If there is an error we intimate to you as soon as possible before dispatch. Price for items may change from time to time without prior notice. The changes do not affect the product that has been dispatched.
- Payment Details
You are required to provide your credit/debit card details to the approved payment gateways while making the payment. You shall not use credit/debit cards that are not legally owned by you. Your card will be debited once you place the order.
- Delivery / Return
Your shipping address will be verified in our database to check whether our delivery partners have access to that area. If not serviceable then an alternative shipping address must be provided. If there is any damage to the product after delivery then intimation to our customer support must be given 48hrs, and later intimation will not be considered. You must return the product within 15 days of delivery otherwise it will not be accepted.